Information Services Associate

Department: 
Reference Services
Closing Date: 
12/27/2017
Description: 

Part-Time Position 25 hours / Week

Start Date:  January 2018

Schedule:  Includes daytime, evening and weekend hours

The Information Services Department has an opening for a part-time Information Services Associate. Candidates must be able to work in a fast paced environment while maintaining a professional and cheerful attitude. Duties will include providing patron service at the Information Desk and assisting patrons with technology issues. This position will be required to become a Passport Acceptance Agent within six months of hire.  Other duties may be assigned as needed.

Qualifications: 

Required:

  • Bachelor’s Degree
  • Ability to assist patrons with use of computer software including Microsoft, Apple and personal devices such as smartphones, tablets, laptops, etc.
  • Must be a U.S. Citizen (requirement to be a Passport Acceptance Agent)

Preferred:

  • One year of customer service experience in providing library services for adults.
  • Knowledge of current popular culture and popular adult authors
Salary: 

$13.71/hour

Contact: 

Interested parties must email a resume, three (3) references and a cover letter stating the reasons for your interest in this position to Amy Garrett, Head of Information Services (amy.garrett@smfpl.org) by Wednesday, December 27th, 2017.