Public Service Assistant - Full Time

Department: 
Circulation
Closing Date: 
06/27/2022
Description: 

Stow-Munroe Falls Public Library is looking for an employee who is excellent at customer service and passionate about libraries and their roles in communities. Our mission is to provide excellence in library service to all who seek access to information and recreational, educational, and cultural materials of any format. We aim to promote the well-being of the community through programs and cooperative efforts with other community agencies, public and private. 

About this job:

Under general direction, the Public Services Assistant performs circulation services. 

Duties of a Public Service Assistant include, but are not limited to: 

  • · Checking materials out to patrons
  • · Answering phone and call patrons to resolve issues
  • · Collecting and counting money
  • · Issue library cards
  • · Assisting patrons with equipment
  • · Providing direct service to patrons
  • · Checking materials in
  • · Reshelving audiovisual materials and books
  • · Checking and filing registration forms
  • · Ascertaining that all circulation duties are performed according to priority
  • · Printing and reconciling reports
  • · Opening and closing the department
  • · Processing CLEVNET items
  • · Performing additional duties as assigned

This position requires ability to:

  • · Present a positive, professional image to the public
  • · Interact and communicate appropriately with patrons and staff
  • · Develop and maintain effective working relationships with the Director and co-workers
  • · Work independently with frequent interruptions
  • · Pay attention to detail
  • · Communicate effectively in written and oral form
  • · Maintain confidentiality
  • · Work flexible hours
  • · Basic knowledge of computers and office equipment
Qualifications: 
  • · G.E.D. or a high school diploma
  • · No previous experience required
Salary: 

$11.15/hour

Comments: 

Schedule: 

Days, evenings, and weekends. 

Contact: 

Send cover letter, resume, and completed employment application (email preferred) to:

Kelly Knapp – Head of Circulation Services
kknapp@smfpl.org
Stow-Munroe Falls Public Library
3512 Darrow Road
Stow, Ohio 44224 

Employment applications are available at the circulation desk of the library or online at: http://www.smfpl.org/library/employment_application_forms 

No phone calls, please. 

The Stow-Munroe Falls Public Library welcomes and values all people and strives to provide an inclusive environment for patrons and staff. We are responsive to the needs of the community, and seek to dismantle barriers, while providing equitable access and services to all people, regardless of race, ethnicity, age, gender identity, religion, sexual orientation, ability, or economic status. The Stow-Munroe Falls Public Library is an equal opportunity employer. 

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