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Ask SMFPL

Chat with Reference If reference staff is online, you may ask reference questions using the chat interface below. If you want the Children's Department try here.

Have a question? Ask SMFPL! We provide several ways to reach us, so you can pick the method that is most convenient for you!

For account questions including: information about items you have checked out, items being held for you, fines and renewals please call (330) 688-3295

 Chat SMFPL

Use our Meebo chat box above or your own IM account. You can chat with us on the following services:

AOL/AIM: smfplib ICQ: 583856943
MSN Live Messenger: Meebo: smfplib
Google Talk: MySpace: smfpl
Jabber: Yahoo! smfplib

Ask a question via a live chat session Monday through Saturday during library hours of operation. A librarian will gladly help you find the information you seek, be it in print or online. This service is provided Monday through Saturday during the library’s hours of operation. Patrons visiting the library in person will have priority. However, we will answer your question as soon as we are able, on a first-come, first-served basis.
IM Chat FAQ (for more info click here)


 Text SMFPL

(330) 577-3237 or (330) 57READS (Google Voice Number)

SMFPL does not charge for this service, but your carrier’s standard message rates do apply. Texting FAQ (for more info click here)

Please do not text regarding account questions (information about items you have checked out, renewing items, items being held for you, fines and renewals). For these, please call (330) 688-3295. To put items on hold, please include your library card number: 

Example msgs:          

  • 23529000555555 hold hobbit by tolkien                                   
    • ask to have hold put on some book edition of hobbit by tolkien
  • 23529000555555 hold galaxy quest DVD                                 
    • ask to have hold put on Galaxy Quest on DVD
  • 23529000555555 hold black keys, attack & release CD
    • ask to put hold on Attack & Release by Black Keys on CD
Please refer to the Texting FAQ for questions and concerns. 


 EMail SMFPL

Information
Teen
Children

 

 Call SMFPL

Call the library at (330) 688-3295 and ask for the Children’s or Information Desk.

 

 In Person

Ask your question in person at the Children’s or Information Desk whenever the library is open.